Value-Added Services2024-10-28T15:38:10+01:00

Limitless Value-Added Services

Limitless Value-Added Services

Our Value-Added Services always make the difference. Here, we go beyond order picking, packaging, shipping and returns. Think of administrative processing of returns, repairs, relabelling and repackaging of products, cleaning, steaming, … but also customer service or administrative processes.

Your dedicated contact person is ready to advise you.

Value-Added Services in our warehouses

Various Value-Added Services are offered in our warehouse. For instance, products can be cleaned or steamed, given new labels (e.g. with different currencies), or converted from lying or folded to hanging (or vice versa).

Sometimes products arrive without packaging, in which case we can package them for you. Or your products arrive in polybags, but you prefer them on coat racks, we’ll take care of that! And what’s more, we then recycle the polybags in an environmentally friendly way.

Value-Added Services in our warehouses

Various Value-Added Services are offered in our warehouse. For instance, products can be cleaned or steamed, given new labels (e.g. with different currencies), or converted from lying or folded to hanging (or vice versa).

Sometimes products arrive without packaging, in which case we can package them for you. Or your products arrive in polybags, but you prefer them on coat racks, we’ll take care of that! And what’s more, we then recycle the polybags in an environmentally friendly way.

Employees of Widem Logistics

Excellent Customer Service

You can come to us not only for your logistics support, but we can also take care of the first-line customer support for your customers. That way, the most frequently asked questions related to the shipment or return of purchased products will no longer come to you and you can concentrate on your core tasks. Widem can also provide this support in multiple languages: Dutch, French, German, English, Italian and Spanish.

You can also leave your administration, or part of it, to us. We have the right expertise and do so with the greatest care. We do more than the extra mile.

Excellent Customer Service

You can come to us not only for your logistics support, but we can also take care of the first-line customer support for your customers. That way, the most frequently asked questions related to the shipment or return of purchased products will no longer come to you and you can concentrate on your core tasks. Widem can also provide this support in multiple languages: Dutch, French, German, English, Italian and Spanish.

You can also leave your administration, or part of it, to us. We have the right expertise and do so with the greatest care. We do more than the extra mile.

Personalisation of your shipping and product

Nowadays, the customer experience is almost as important as the product or service itself. Customers appreciate it when they are positively surprised during unboxing. This can be done in various ways, such as adding a personal handwritten message, creative packaging or adding a little something extra to their order. The moment you conjure up an unexpected smile, you really make an impression.
You decide, we take care of it!

Besides personalising the packaging and shipping, we can also customise the product itself. Think, for example, of printing T-shirts with a unique message. The possibilities are endless and we are happy to discuss them together.

Personalisation of your shipping and product

Nowadays, the customer experience is almost as important as the product or service itself. Customers appreciate it when they are positively surprised during unboxing. This can be done in various ways, such as adding a personal handwritten message, creative packaging or adding a little something extra to their order. The moment you conjure up an unexpected smile, you really make an impression.
You decide, we take care of it!

Besides personalising the packaging and shipping, we can also customise the product itself. Think, for example, of printing T-shirts with a unique message. The possibilities are endless and we are happy to discuss them together.

Reverse logistics without hassle

Smooth handling of returns is essential within e-commerce. With our transparent and automated returns process, we contribute to both customer satisfaction and operational efficiency for your organisation. Our online returns platform can be fully customised to your branding and processes.

Reverse logistics without hassle

Smooth handling of returns is essential within e-commerce. With our transparent and automated returns process, we contribute to both customer satisfaction and operational efficiency for your organisation. Our online returns platform can be fully customised to your branding and processes.

Frequently asked questions

How far do you go in personalising a shipment?2024-05-06T10:00:39+02:00

We go far, very far. Let us know what you were thinking of and we will do everything we can to make it happen.

Frequently asked questions

How far do you go in personalising a shipment?2024-05-06T10:00:39+02:00

We go far, very far. Let us know what you were thinking of and we will do everything we can to make it happen.

Want to go that extra mile?

Look no further. As your perfect ally, we excel in personalised shipments and streamlined return procedures. We’re invested in your narrative and ensure your customers receive top-notch experiences. Reach out, and we’ll gladly lend a hand.

Request information

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Want to go that extra mile?

Look no further. As your perfect ally, we excel in personalised shipments and streamlined return procedures. We’re invested in your narrative and ensure your customers receive top-notch experiences. Reach out, and we’ll gladly lend a hand.

Request information

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
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