E-fulfilment2024-10-28T15:36:23+01:00

Logistics and fulfilment

for e-commerce

Logistics and fulfilment

for e-commerce

Customers of webshops demand user-friendliness, speed, and convenience. What you, as a supplier, need is a partner who handles everything for you: from order and logistics management to creating personalised packages, from pick & pack to tracking returns.

Your logistics process

Your logistics process

Why Widem Logistics?

Smooth Onboarding
Looking for quick advice or assistance? With us, there’s no need for long waits. We can get started in no time, ensuring minimal delays for you. Your satisfaction is our top priority. 

Customer experience without limits
Do you like to add a personal touch to your packages but no longer have the time? We’ll do it exactly the way you want it: with a personal message or scented tissue paper. We understand the importance of customer experience and always strive for perfection.

Endless growth opportunities
As your partner, we’re committed to supporting your growth. Planning to expand your e-commerce offerings, quantities, or delivery areas? We’re ready to keep pace. Did you know that Widem can reach 50% of the European population with next-day delivery—at local rates? 

Single point of contact
Are you looking for someone who understands your business and can provide the best approach for your logistics process? Of course! Your dedicated point of contact knows your situation like no other and can propose the right solution for all your needs.

Smart reverse logistics

The use of return forms or manual steps in the reverse logistics process increase the risks of errors and delays. If your logistics process struggles to keep track of returned packages or if you spend a lot of time answering return inquiries, it’s high time to streamline this entire process. From a return platform, fully branded to your identity, to automatic refunds after return processing: we’ve got you covered. Discover more about it here.

Plug & play software integrations

Software can automate manual tasks. But it becomes truly interesting when various data streams are linked together. Through existing plug & play integrations between different e-commerce platforms and our Warehouse Management System (WMS), we digitise your sales, logistics, and administrative processes in one go. And that’s something to smile about.

Smart reverse logistics

The use of return forms or manual steps in the reverse logistics process increase the risks of errors and delays. If your logistics process struggles to keep track of returned packages or if you spend a lot of time answering return inquiries, it’s high time to streamline this entire process. From a return platform, fully branded to your identity, to automatic refunds after return processing: we’ve got you covered

Plug & play software integrations

Software can automate manual tasks. But it becomes truly interesting when various data streams are linked together. Through existing plug & play integrations between different e-commerce platforms and our Warehouse Management System (WMS), we digitise your sales, logistics, and administrative processes in one go. And that’s something to smile about.

Outstanding Customer Service

At our company, you can rely not only on our logistics support but also on our ability to handle first-line support for your customers. This means that the most frequently asked questions regarding the shipment or return of purchased products won’t reach you anymore, allowing you to focus on your core tasks. Moreover, Widem can provide this support in multiple languages: Dutch, French, German, English, Italian, and Spanish.

You can also entrust us with your administration, or part of it. We have the right expertise for this and handle it with the utmost care. We go more than the extra mile.

Customer services employees - value added services

Outstanding Customer Service

At our company, you can rely not only on our logistics support but also on our ability to handle first-line support for your customers. This means that the most frequently asked questions regarding the shipment or return of purchased products won’t reach you anymore, allowing you to focus on your core tasks. Moreover, Widem can provide this support in multiple languages: Dutch, French, German, English, Italian, and Spanish.

You can also entrust us with your administration, or part of it. We have the right expertise for this and handle it with the utmost care. We go more than the extra mile.

Customer services employees - value added services

The opinions of our customers

Frequently asked questions

With which parcel services do you work?2024-05-06T10:03:02+02:00

We can work with all parcel services. Do you want more than one? That’s also possible.
Bpost, DPD,DHL, UPS, PostNL, FedEx, GLS – you choose!
By the way, did you know that we also have a green delivery option? In the cities, we work with bicycle couriers.

With which webshop software can you integrate?2024-05-21T08:56:18+02:00

We link with all major webshop software providers (Shopify, Magento, WooCommerce, Lightspeed, MyOnlineStore) and marketplaces (bol.com, Amazon).
If you use other software, please feel free to contact us. We have in-house IT specialists who can take care of the integration.

How far do you go in personalising a shipment?2024-05-06T10:00:39+02:00

We go far, very far. Let us know what you were thinking of and we will do everything we can to make it happen.

Can I see where a package is located?2024-05-06T10:00:18+02:00

Of course! We work with a real-time overview in which you can perfectly see what stage of the process your package is at.

Is logistics outsourcing expensive?2024-05-06T09:58:20+02:00

Outsourcing logistics is not always cheaper. But the biggest gain in outsourcing is in the time you save. That way, you can use this time to grow your core business.

Do you work with a fixed price?2024-05-06T09:57:43+02:00

Widem Logistics works with variable costs. You only pay for what you use, both in warehouse space and in operations. If you sell more, you pay more. If you sell less, you also pay less.

How do I know if fulfilment is interesting for my business?2024-05-07T12:32:39+02:00

Do you feel you are more concerned with the supply chain than your core business? Or do you just want to know what we can do for you? Then talk to our specialists, they will be happy to help you further.

Frequently asked questions

With which parcel services do you work?2024-05-06T10:03:02+02:00

We can work with all parcel services. Do you want more than one? That’s also possible.
Bpost, DPD,DHL, UPS, PostNL, FedEx, GLS – you choose!
By the way, did you know that we also have a green delivery option? In the cities, we work with bicycle couriers.

With which webshop software can you integrate?2024-05-21T08:56:18+02:00

We link with all major webshop software providers (Shopify, Magento, WooCommerce, Lightspeed, MyOnlineStore) and marketplaces (bol.com, Amazon).
If you use other software, please feel free to contact us. We have in-house IT specialists who can take care of the integration.

How far do you go in personalising a shipment?2024-05-06T10:00:39+02:00

We go far, very far. Let us know what you were thinking of and we will do everything we can to make it happen.

Can I see where a package is located?2024-05-06T10:00:18+02:00

Of course! We work with a real-time overview in which you can perfectly see what stage of the process your package is at.

Is logistics outsourcing expensive?2024-05-06T09:58:20+02:00

Outsourcing logistics is not always cheaper. But the biggest gain in outsourcing is in the time you save. That way, you can use this time to grow your core business.

Do you work with a fixed price?2024-05-06T09:57:43+02:00

Widem Logistics works with variable costs. You only pay for what you use, both in warehouse space and in operations. If you sell more, you pay more. If you sell less, you also pay less.

How do I know if fulfilment is interesting for my business?2024-05-07T12:32:39+02:00

Do you feel you are more concerned with the supply chain than your core business? Or do you just want to know what we can do for you? Then talk to our specialists, they will be happy to help you further.

What can we do for
your

e-commerce business?

If you’re uncertain about needing a logistics partner but find handling and tracking your packages overwhelming, or if you need more time to focus on your core business, we’re here to help. 

Feeling overlooked by your current fulfilment partner? Not receiving the attention your business deserves? Don’t hesitate to contact us. We can adapt quickly and we are confident we have the right solution for you. 

How can we help you?

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

What can we do for
your

e-commerce business?

If you’re uncertain about needing a logistics partner but find handling and tracking your packages overwhelming, or if you need more time to focus on your core business, we’re here to help. 

Feeling overlooked by your current fulfilment partner? Not receiving the attention your business deserves? Don’t hesitate to contact us. We can adapt quickly and we are confident we have the right solution for you. 

How can we help you?

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Go to Top