E-fulfilment2026-09-30T12:51:11+02:00

E-fulfilment for

e-commerce

Your customers expect speed, convenience and a parcel that arrives exactly as promised. What you need is a partner who takes care of everything behind the buy button: from stock and order management to personalised packaging, from pick & pack to handling every return. At Widem Logistics, your dedicated contact person runs it all from our hub in Menen, so you can stay focused on growing your shop.

From your checkout to your customer’s door:

here’s what e-fulfilment with Widem actually looks like

Your logistics process

Why Widem Logistics?

One contact who speaks your customer’s language.
Your dedicated contact person knows your business like no other and proposes the right approach for your logistics. We can even handle first-line support for your customers, in Dutch, French, German, English, Italian and Spanish, so your shopper never gets stuck on a language barrier.

Next-day to half of Europe, at local rates.
Did you know Widem can reach 50% of the European population with next-day delivery, at local rates? Your parcels travel close to your customers instead of as expensive cross-border shipments.

You only pay for what you use.
Widem Logistics works with variable costs. You only pay for what you use, in both warehouse space and operations. Sell more and you pay more, sell less and you pay less.

Endless room to grow.
As your partner, we are here to support your growth. Planning to expand your range, your volumes or your delivery areas? We are ready to keep pace with you.

A range of possibilities

No webshop is the same, and neither is its logistics. Whether your products are large or small, light or heavy, fragile or hung on hangers, we handle them the way they need to be handled. Want to add a personal touch to every parcel but no longer have the time? We do it exactly the way you want it. And if you would like to hand over part of your administration too, we have the expertise and we treat it with the utmost care. We happily go more than the extra mile.

See how we help webshops like yours grow every day.

Smart reverse logistics

The use of return forms or manual steps in the reverse logistics process increases the risks of errors and delays. If your logistics process struggles to keep track of returned packages or if you spend a lot of time answering return enquiries, it’s high time to streamline this entire process. From a returns platform, fully branded to your identity, to automatic refunds after return processing: we’ve got you covered. Discover more about it here.

Plug & play software integrations

Software can automate manual tasks. But it becomes truly interesting when various data streams are linked together. Through existing plug & play integrations between different e-commerce platforms and our Warehouse Management System (WMS), we digitise your sales, logistics, and administrative processes in one go. And that’s something to smile about.

Outstanding customer service

Lean on us for more than logistics. We can handle first-line support for your customers too, so the everyday questions about a shipment or a return never reach you again. That frees you up to focus on your core business. And we do it in six languages: Dutch, French, German, English, Italian and Spanish. You can also entrust us with your administration, or part of it. We have the right expertise and we handle it with care.

Frequently asked questions

With which parcel services do you work?2026-09-23T11:27:26+02:00

We can work with all parcel services. Do you want more than one? That’s also possible.
Bpost, DPD, DHL, UPS, PostNL, FedEx, GLS – you choose!
By the way, did you know that we also have a green delivery option? In the cities, we work with bicycle couriers.

With which webshop software can you integrate?2025-05-23T12:04:51+02:00

We link with all major webshop software providers (Shopify, Magento, WooCommerce, Lightspeed, MyOnlineStore) and marketplaces (bol.com, Amazon).
If you use other software, please feel free to contact us. We have in-house IT specialists who can take care of the integration.

How far do you go in personalising a shipment?2026-01-13T14:40:07+01:00

We go far, very far. Let us know what you were thinking of and we will do everything we can to make it happen.

Can I see where a package is located?2026-09-29T09:54:30+02:00

Of course! We work with a real-time overview in which you can see exactly what stage of the process your package is at.

Is logistics outsourcing expensive?2026-01-13T14:39:56+01:00

Outsourcing logistics is not always cheaper. But the biggest gain in outsourcing is in the time you save. That way, you can use this time to grow your core business.

Do you work with a fixed price?2025-01-13T14:13:44+01:00

Widem Logistics works with variable costs. You only pay for what you use, both in warehouse space and in operations. If you sell more, you pay more. If you sell less, you also pay less.

How do I know if fulfilment is right for my business?2026-09-29T09:54:11+02:00

Do you feel you are more concerned with the supply chain than your core business? Or do you just want to know what we can do for you? Then talk to our specialists; they will be happy to help you further.

What can we do for
your
e-commerce business?

In the fast-moving world of e-commerce, we know the challenges around fulfilment and shipping better than anyone. Do you want to work more efficiently, save costs, or do you have a tricky issue to solve? We are happy to help you in a personal manner.

How can we help you?

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