{"id":2552,"date":"2024-04-05T10:29:34","date_gmt":"2024-04-05T08:29:34","guid":{"rendered":"http:\/\/widem.eu\/2024\/04\/05\/fulfilment-of-efulfilment\/"},"modified":"2025-02-27T16:14:07","modified_gmt":"2025-02-27T15:14:07","slug":"fulfilment-or-efulfilment","status":"publish","type":"post","link":"https:\/\/www.widem.eu\/en\/blog\/fulfilment-or-efulfilment\/","title":{"rendered":"Fulfilment or e-fulfilment: what is the difference?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>In the growing world of (online) retail, the importance of efficient logistics is increasing. Terms like <em>fulfilment<\/em> and <em>e-fulfilment<\/em> pop up regularly, often used interchangeably but with subtle, yet crucial, differences. But: what is fulfilment or e-fulfilment and what is the difference?<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:40px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:200;margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">Fulfilment: the entire logistics process<\/h2><\/div><div class=\"fusion-text fusion-text-2\"><p>To understand where fulfilment differs from e-fulfilment, we first need to understand the concept of fulfilment itself. Fulfilment covers the <strong>entire logistics process<\/strong> of order fulfillment, regardless of whether it comes from an online shop or a physical shop.<\/p>\n<p>The fulfilment process starts at goods receipt. From there, the products go to a storage location to be picked &amp; packed as soon as an order happens. This is followed by, hopefully the last step, shipping. But these days, a 5th step sometimes follows, namely the return and processing of the return.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:40px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:200;margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">E-fulfilment: specifically for e-commerce<\/h2><\/div><div class=\"fusion-text fusion-text-3\"><p>E-fulfilment, on the other hand, focuses specifically on <strong>order processing for online shops\/e-commerce businesses<\/strong>. This is all about processing and dispatching orders from an online platform. This includes the entire process, from receiving and storing products to collecting, packaging and sending orders to the customer. Processing returns can also be part of this service.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:40px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:200;margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">The difference: online versus all channels<\/h2><\/div><div class=\"fusion-text fusion-text-4\"><p>Although fulfilment and e-fulfilment are often confused due to their similarity, there is a crucial difference. While e-fulfilment is strictly focused on order processing for online stores and webshops, this does not apply to fulfilment. Fulfilment encompasses both the order processing process for online (webshops) and offline (physical) stores, as well as a combination of both.<\/p>\n<p>The combination of online and offline sales channels is where multichannel, crosschannel, and omnichannel sales strategies play a crucial role. While fulfilment and e-fulfilment focus on the efficient handling of orders, multichannel logistics revolves around managing inventory and orders across multiple sales channels. Crosschannel and omnichannel logistics go a step further, requiring seamless integration between various channels to optimize the customer experience. <span style=\"color: #000000;\"><em><a style=\"color: #000000;\" href=\"https:\/\/www.widem.eu\/en\/blog\/what-is-multichannel-crosschannel-and-omnichannel\/\">Read here how these strategies work and what they mean for your logistics processes.<\/a><\/em><\/span><\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:40px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:200;margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">Which type of fulfilment partner suits me?<\/h2><\/div><div class=\"fusion-text fusion-text-5\"><p>Understanding the difference between fulfilment and e-fulfilment is essential for any online retailer striving for a streamlined, efficient supply chain. Choosing the right partner can optimise processes but also increase your organisation&#8217;s customer satisfaction, focus and profitability.<\/p>\n<p>It depends on where and how you want to offer your products today and in the future: online, offline or a combination.<strong> If you prefer to play it safe, then it is better to choose a filfulment partner. After all, they offer support for all possible channels.<\/strong><\/p>\n<\/div><div class=\"fusion-reading-box-container reading-box-container-1\" style=\"--awb-title-color:var(--awb-color8);--awb-margin-top:50px;--awb-margin-bottom:20px;\"><div class=\"reading-box\" style=\"background-color:var(--awb-color2);border-width:1px;border-color:rgba(226,226,226,0);border-left-width:3px;border-left-color:var(--primary_color);border-style:solid;\"><a class=\"button fusion-button button-default fusion-button-default-size button-default-size button-flat fusion-desktop-button fusion-tagline-button continue fusion-desktop-button-margin continue-right\" style=\"-webkit-box-shadow:none;-moz-box-shadow:none;box-shadow:none;border-radius:40px 40px 40px 40px\" href=\"http:\/\/widem.eu\/en\/logistics-fulfilment\/fulfilment\/\" target=\"_self\" rel=\"noopener\"><span>Read more<\/span><\/a><h2>Widem Logistics supports businesses in fulfilment and e-fulfilment<\/h2><div class=\"reading-box-description fusion-reading-box-additional\">Want to know more about how we can support you? From order intake to reverse logistics and everything in between. We can offer this support across Europe. Get in touch and let's discuss how we can help you. <\/div><div class=\"fusion-clearfix\"><\/div><a class=\"button fusion-button button-default fusion-button-default-size button-default-size button-flat fusion-mobile-button continue-right\" style=\"-webkit-box-shadow:none;-moz-box-shadow:none;box-shadow:none;border-radius:40px 40px 40px 40px\" href=\"http:\/\/widem.eu\/en\/logistics-fulfilment\/fulfilment\/\" target=\"_self\" rel=\"noopener\"><span>Read more<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":1990,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-2552","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-logistiek-fulfilment-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/posts\/2552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/comments?post=2552"}],"version-history":[{"count":12,"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/posts\/2552\/revisions"}],"predecessor-version":[{"id":9319,"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/posts\/2552\/revisions\/9319"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/media\/1990"}],"wp:attachment":[{"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/media?parent=2552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/categories?post=2552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.widem.eu\/en\/wp-json\/wp\/v2\/tags?post=2552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}